At sedevo, we are committed to ensuring your orders are processed and delivered efficiently and reliably. Below, you will find all the details about our shipping process and policy.
Order Processing and Handling
- Order Cutoff Time: Orders placed after 5:00 PM (EST) will be processed the next business day.
- Handling Time: Orders are processed within 1 to 2 business days (Monday–Friday).
- Delivery Time: Once shipped, delivery takes 2 to 4 business days (Monday–Friday).
Order Confirmation
- After placing your order, you will receive a confirmation email with your order number and details.
- Once your order ships, you will receive a shipping confirmation email with tracking information.
- A delivery confirmation email will also be sent once your order is successfully delivered.
Shipping Carriers
We partner with trusted carriers such as UPS, FedEx, PostNL, and BPost to ensure your package arrives on time. Shipping is always FREE for all orders.
Shipping Locations
We currently ship to United State and the United States.
Please note, we do not ship to P.O. boxes, APO, FPO, or DPO addresses.
Lost or Missing Packages
If your package is marked as delivered but cannot be located, please follow these steps:
- Verify the shipping address provided.
- Check around your property and ask neighbors or family members if they received the package.
- Contact the shipping carrier with your tracking number to initiate a claim.
If the carrier cannot locate the package, contact us at Support@sedevo.store with your order number. We will either reship your order or issue a refund.
Contact Us
If you have any questions about shipping or need assistance with your order, feel free to contact us:
- Email: Support@sedevo.store
- Phone: +16287324989
- Business Hours: Monday to Friday, 9:00 AM – 5:00 PM EST
Thank you for choosing sedevo. We are here to ensure your shopping experience is smooth and worry-free!
